State Farm® Insurance Agent Chris Nielsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Leko
April 1, 2025
2
out of
5
rating by Heather Leko
"I will start by saying the employees here are very kind but unfortunately kind does not get results. It took 7 months to resolve my claim. The tow company took my car to the totaled vehicle lot and State Farm sent a rep to get it immediately. It was in actuality totaled but since State Farm made the mistake it ended up costing beyond its value in repairs. That is fine because I still did not come out of pocket but the main issue was a lack of communication. The representatives in the office should have been the ones working with the claims team and instead it was me and honestly the most help and communication I received and the only reason it finally got resolved was the representative from USAA."
We responded:
"Heather, we are sorry that we were not able to provide you the service that you expected. Customer service is important to us and we thank you for the feedback."
Gabrielle Grooters
March 28, 2025
5
out of
5
rating by Gabrielle Grooters
"I’ve had an exceptional experience with Chris Nielsen and his team at State Farm Insurance! Their responsiveness is unmatched—they’re always available and ready to help whenever I need them. They consistently go above and beyond to find me the best rate and ensure that all my insurance needs are met. I truly appreciate their dedication and commitment to excellent service. Highly recommend Chris Nielsen and his team for anyone looking for reliable and customer-focused insurance solutions!"
We responded:
"Thank you, Gabrielle, for sharing your experience with our team. Your recommendation means a lot, and we're glad to know that you feel well-supported with your insurance needs. Your feedback is greatly appreciated!"
nichole abbruzzi
September 25, 2024
5
out of
5
rating by nichole abbruzzi
"Chris and his team were amazing after we were hit by the tornado in May 2024. Chris was out the morning after with supplies for those that needed them. He showed concern and assured us all would be taken care of. Rebecca was able to help in the process of getting all our estimates in and answered any questions we had. The adjustor Jason that was assigned to our case was top notch! There is so much to deal with when you have a natural disaster and they made things move along smoothly. Would highly recommend Chris's office for all your insurance needs."
We responded:
"Thank you so much for your kind words, Nichole! It means a lot to hear that our team could support you during such a challenging time. Your recommendation is greatly appreciated!"
Brad-Kara Sklenka
August 30, 2024
5
out of
5
rating by Brad-Kara Sklenka
"When our son started driving, we had to search for a better rate than what are our current carrier was quoting. We got a quote from the Chris Nielsen State Farm agency and they got us much better rates than what we were paying on both home and auto! Rebecca was our agent that took care of us and she made it super easy to switch. She was professional, organized, and got us what we needed very quickly. Awesome job! So don't hesitate, get a great rate!"
We responded:
"Thank you so much for sharing your 5-star experience! We're so glad Rebecca was able to help you find great rates for both home and auto insurance. We're grateful that the process was smooth and efficient for you. Your recommendation means a lot to us!"
Mike The Mic Guy
March 27, 2024
5
out of
5
rating by Mike The Mic Guy
"Excellent service with an unbeatable rate. Will definitely be using them for years to come!"
We responded:
"Mike, thank you for your 5-star review! We appreciate your compliment and look forward to working together for years to come!"
Crystal
October 5, 2023
5
out of
5
rating by Crystal
"Was referred to reach out to Becky Parr about auto insurance. She went above and beyond in taking care of my needs!!!"
We responded:
"Becky Parr goes the extra mile to provide you with the insurance you need at a value you deserve and great customer care! Thank you for taking the time to share your experience and for your kind words. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Branch Atkisson
September 28, 2023
5
out of
5
rating by Branch Atkisson
"Great company. Been with them for years. Plan to be with them many more"
We responded:
"Thank you for the wonderful 5 star review, Branch! We strive to go the extra mile to assist you with any of your insurance needs and to provide you with the customer service you deserve! We appreciate your feedback and look forward to earning your trust for many yeras to come!"
Gracia Foster
April 6, 2023
5
out of
5
rating by Gracia Foster
"Professional, friendly and courteous staff. Chris has the knowledge to give the best advise on insurance and money investments. They have great credit card rates and loan rates. I would give them more than 5 stars!"
We responded:
"Gracia, thank you so much for the positive feedback!"
SMUVE ONE
March 6, 2023
5
out of
5
rating by SMUVE ONE
"I've been with state farm for about 20yrs now and with Chris Nielsen for about 17 of those yrs and I've been treat with the upmost respect and all those yrs like family. Becky Jean whom I can call a close friend and an awesome and wonderful agent she has made my stay with state farm one of the best decisions I've ever made when choosing an insurance agency especially when I had to make a claim. I would recommend Chris Nielsen State Farm in Spring Hill, TN or close in the area to anyone that wants to feel like family and not a number. So call Becky Jean if you want to feel like you're talking to a person that cares about what you want out of insurance and not just your money."
We responded:
"Thank you for the heartfelt review! We are honored to have earned your trust over the many years and we look forward to assisting you with any of your future insurance needs! Becky Jean always goes the extra mile to provide you with the customer care that you deserve and your kind words make our day! We truly appreciate your feedback recommending our services to others. We are so happy to have you as a part of our agency family!"
Hannah Lynn
February 6, 2023
5
out of
5
rating by Hannah Lynn
"Becky was so helpful in getting our claim processed smoothly. State Farm was efficient and helpful along the way. We are so glad to have State Farm!"
We responded:
"Thank you for taking the time to share your experience with our agency and for recognizing Becky's efforts to navigate you through your claim process, Hannah! Becky strives to go the extra mile to assist you with any of your insurance questions or needs! We truly appreciate your kind words and look forward to providing you with the customer care that you deserve for many years to come!"
scott wyrick
February 3, 2023
5
out of
5
rating by scott wyrick
"I've been with State Farm a long time and the exceptional service that they provide is outstanding! When I call, and my go to is Becky. Any question I have is promptly answered and any concerns, taken care of. I would highly recommend them! I had a recent claim from a deer collision at 70 mph and out of state. That didn't stop them! They were able to coordinate all my needs of them claim and quickly!"
We responded:
"Thank you for the wonderful review, Scott! We are honored to have earned your trust over the years and look forward to providing you with the customer care that you deserve! Becky goes to the extra mile and we are so glad that she could help you navigate through your recent claim as seamlessly as possible! It is always our pleasure to be able to assist you! We truly appreciate your feedback and we are honored to have earned your trust!"
Ashley Smith
February 3, 2023
5
out of
5
rating by Ashley Smith
"We have been with State Farm for as long as I can remember. Cheryl is hands down the best person to work with. We used Cheryl when she was with a different State Farm and then switched to her new agency when she moved offices! She always goes the extra mile to help out. She is amazing!!"
We responded:
"Thank you so much for taking the time to leave us such kind words recognizing Cheryl's efforts to always go the extra mile, Ashley! It makes our day! We strive to provide you with the customer care that you deserve and Cheryl goes that extra mile! We truly appreciate your kind words and great feedback!"
Michael Schwartz
February 3, 2023
5
out of
5
rating by Michael Schwartz
"I have been using Chris Nielsen State Farm Insurance agency for close to 20 years now. Becky is my go Girl for all of my insurance needs. Home, Auto, Farm they have the best rates and are very good at what they do. I will always use them and spread the word about them. Thanks Chris Nielsen State farm for taking good care of me!!"
We responded:
"Becky goes thee extra mile to provide you with the insurance you need at a value you deserve and great customer care! Thank you for taking the time to share your experience and kind words, Michael! It makes our day! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
kim morgan
February 3, 2023
5
out of
5
rating by kim morgan
"Love the girls at State Farm. Cheryl always makes sure to answer the questions I have. She has helped me get through accidents while calming my anxiety. She’s very knowledgeable and very friendly!"
We responded:
"Thank you so much for the great review, Kim! Cheryl and our team all go that extra mile to provide you with the customer care that you deserve and to provide you peace of mind. Your kind words make our day! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
Adria Longmire
October 30, 2022
5
out of
5
rating by Adria Longmire
"Moving, building a home, etc. lots of changes last year and Cheryl was incredible! I moved my insurance back to State Farm and she reviewed all of my needs. She was amazing at returning calls and being thorough! I couldn't be happier with the service. Thankful and happy customer! I would highly recommend this agency."
We responded:
"We are so glad that Cheryl was able to provide you with the insuarnce you need at a value you deserve and great customer care, Adria! Cheryl always goes the extra mile to assist you with any of your insurance needs and your kind words recommending our agency to others is a great compliment! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
Mary Jo Wojciechowski
September 16, 2022
5
out of
5
rating by Mary Jo Wojciechowski
"Very capable and caring staff!"
We responded:
"Thank you for taking the time to share your feedback and very kind words about our team, Mary Jo! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! We truly appreciate the opportunity to assist you with any of your insurance needs!"
William Sadler (Bill)
June 15, 2022
5
out of
5
rating by William Sadler (Bill)
"Everything I've needed, their office gets done quickly and in good order. They've helped me find discounts and provided the products I need with a reputable company. Nothing not to like! Friendly folk, too!"
We responded:
"Thanks so much for the review, Bill!"
Vanessa Kliebert
May 5, 2022
5
out of
5
rating by Vanessa Kliebert
"•provides customers with a wide range of offerings •you can manage your bill online which is helpful •amazing customer service •Rebecca Chortyk is awesome and helped me out multiple times!"
We responded:
"Vanessa, thank you very much for the great feedback! We are always here to help in any way that we can!"
John Gross
March 25, 2022
5
out of
5
rating by John Gross
"The test of an auto insurance group is what happens when you have a wreck. Before the car was even towed away from my wreck site I had talk to several people at State Farm. They got right on it and worked with the auto repair place to get busy with the estimate. They gave me a fair price and I’m now in another car and very happy with their services.I would recommend Chris Nielsen state farm agent in Spring Hill Tennessee to anybody."
We responded:
"It is our pleasure to be able to assist you with any of your insurance questions or needs, John! We are so glad that we could provide you with the assistance you needed during your auto claim. We strive to provide you peace of mind especially during a difficult time. Thank you for the review and for recommending our services to others. It is a huge compliment to us all!"
L'Brisha Carter
March 8, 2022
5
out of
5
rating by L'Brisha Carter
"Brian Brooks is amazing and always makes sure our questions are answered! He sends everything very quickly and always has a positive attitude when we speak to him! The insurance is also a very fair price!"
We responded:
"Thank you for the wonderful review, L'Brisha! Brian strives to provide you with friendly, professional and thorough customer care! Thank you for taking the time to share your feedback and kind words recognizing Brian's efforts to assist you with any of your insurance questions or needs! We look forward to assisting you for many years to come!"
Lisa Samson LMT
January 14, 2022
5
out of
5
rating by Lisa Samson LMT
"I’ve always been treated courteously and my requests taken care of immediately! Would not go elsewhere."
We responded:
"Thank you for the wonderful 5 star review, Lisa! We always strive to provide you with the customer care that you disserve! It is our pleasure to be able to assist you with your insurance questions or needs! We are honored to have earned your trust and look forward to providing you with your insurance needs for many years to come!"
Sharon Crafton
December 29, 2021
5
out of
5
rating by Sharon Crafton
"Rebecca super nice lady!"
We responded:
"Thank you for the wonderful 5 star review and for recognizing Rebecca's efforts to provide you with the customer care that you deserve, Sharon! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Dawn Mullett
December 8, 2021
5
out of
5
rating by Dawn Mullett
"I needed to add my teenage son to my insurance and as usual, Brian Brooks was awesome and my son is insured and at a not too terrible rate considering he is 16! 😁 I love my local State Farm office in Spring Hill."
We responded:
"Brian always goes the extra mile to provide you with the customer care that you deserve, Dawn. We are so glad that he was able to assist you with the coverage that you needed for your son! Thank you for taking the time to leave us your great review and feedback. If there is anything we can do to further assist you please just reach out to us. We are here to help protect you!"
Derrick Cole
November 28, 2021
5
out of
5
rating by Derrick Cole
"Chris Nielsen has been our insurance agent for 16 years and his agency has provided us wonderful service through the years. His agents, Rebecca and Brian are very knowledgeable and provide dependable service every time we call. I highly recommend!!"
We responded:
"Thank you so much for the review and for recognizing Rebecca and Briand for their efforts to provide you with the customer care that you deserve, Derrick! It is our pleasure to be able to assist you with any of your insurance questions or needs. We truly appreciate you and your recommending our services to others. It is a huge compliment to us all! We are honored to have earned your business over the years and we look forward to helping protect you for many years to come!"
Kathy Conley
November 22, 2021
5
out of
5
rating by Kathy Conley
"We’ve been with Chris Nielsen since we moved to TN in 2004. We’ve had a very good experience with his office. We’ve had a few claims that they’ve paid out on in a timely fashion with no issues. We highly recommend Chris"
We responded:
"Thank you so much for the great review, Kathy! It is our pleasure to be able to assist you with any of your insurance questions or needs. We truly appreciate you and your recommending our services to others. It is a huge compliment to us all! We are honored to have earned your business and we look forward to helping protect you for many years to come!"